Microsoft Customer Agreement FAQ - Azure

Why is there a 22% tax rate on my invoice now from Microsoft Srl Italy compared to previous month's invoice from Microsoft Ireland?

The tax rate change results from the Billing entity change from Microsoft Ireland to Microsoft Srl.

Before the change, purchases were considered cross-border and the presence of a VAT ID resulted in Reverse Charge (0% tax). With local invoicing, transactions are no longer cross-border, so the tax rate of 22% applies.

Partners in Italy were invoiced from Microsoft Srl Italy on September 1, 2023. Customers migrated to Microsoft Srl Italy on March 1, 2024.

Can I sign the Microsoft Customer Agreement today?

Countries/regions Countries/regions Countries/regions Countries/regions
Afghanistan Albania Algeria Angola
Argentina Armenia Australia Austria
Azerbaijan Bahamas Bahrain Bangladesh
Barbados Belarus Belgium Belize
Bermuda Bolivia Bosnia and Herzegovina Botswana
Brazil Brunei Bulgaria Cabo Verde
Cameroon Canada Cayman Islands Chile
Colombia Costa Rica Côte d'Ivoire Croatia
Curaçao Cyprus Czechia Darussalam
Denmark Dominican Republic Ecuador Egypt
El Salvador Estonia Ethiopia Faroe Islands
Fiji Finland France Georgia
Germany Ghana Greece Guatemala
Honduras Hong Kong Special Administrative Region Hungary Iceland
Indonesia Iraq Ireland Israel
Italy Jamaica Japan Jordan
Kazakhstan Kenya Korea Kuwait
Kyrgyzstan Lebanon Liechtenstein Libya
Lithuania Macao Special Administrative Region Malaysia Malta
Mauritius Mexico Moldova Monaco
Mongolia Montenegro Morocco Namibia
Nepal Netherlands New Zealand Nicaragua
Nigeria Norway North Macedonia Oman
Pakistan Palestinian Authority Panama Paraguay
Peru Philippines Poland Portugal
Puerto Rico Qatar Romania Russia
Rwanda Saint Kitts and Nevis Saudi Arabia Senegal
Serbia Singapore Slovakia Slovenia
South Africa Spain Sri Lanka Sweden
Switzerland Taiwan Tajikistan Tanzania
Thailand Trinidad and Tobago Tunisia Türkiye
Turkmenistan Uganda UK Ukraine
United Arab Emirates United States Uruguay Uzbekistan
Venezuela Vietnam Virgin Islands of the United States Yemen
Zambia Zimbabwe

What if I'm an existing customer purchasing Azure directly from Azure.com?

Microsoft shares a notice directly with you at least 30 days before the transition to the Microsoft Customer Agreement.

What Azure services are available through the Microsoft Customer Agreement?

All Azure services are available through Microsoft Customer Agreement. Once you accept the Microsoft Customer Agreement, you get the benefit of more free enterprise-grade management tools including new invoice and cost management capabilities through the same portal where you manage your Azure services.

How is Azure priced under the Microsoft Customer Agreement?

Azure is priced in US dollars (USD) worldwide under the Microsoft Customer Agreement and Microsoft Partner Agreement.

Prices are in your local currency for Enterprise Agreements.

Azure users are always charged in their local currency. A currency conversion occurs at the time of billing, if the pricing currency isn't the same as the billing currency.