Stanley Milgram Shock Experiment

Saul McLeod, PhD., is a qualified psychology teacher with over 18 years of experience in further and higher education. He has been published in peer-reviewed journals, including the Journal of Clinical Psychology.

Reviewed by

&

Associate Editor for Simply Psychology

BSc (Hons) Psychology, MSc Psychology of Education

Olivia Guy-Evans is a writer and associate editor for Simply Psychology. She has previously worked in healthcare and educational sectors.

Stanley Milgram, a psychologist at Yale University, carried out one of the most famous studies of obedience in psychology.

He conducted an experiment focusing on the conflict between obedience to authority and personal conscience.

Milgram (1963) examined justifications for acts of genocide offered by those accused at the World War II, Nuremberg War Criminal trials. Their defense often was based on obedience – that they were just following orders from their superiors.

The experiments began in July 1961, a year after the trial of Adolf Eichmann in Jerusalem. Milgram devised the experiment to answer the question:

Could it be that Eichmann and his million accomplices in the Holocaust were just following orders? Could we call them all accomplices?” (Milgram, 1974).

Milgram (1963) wanted to investigate whether Germans were particularly obedient to authority figures, as this was a common explanation for the Nazi killings in World War II.

Milgram selected participants for his experiment by newspaper advertising for male participants to take part in a study of learning at Yale University.

The procedure was that the participant was paired with another person and they drew lots to find out who would be the ‘learner’ and who would be the ‘teacher.’ The draw was fixed so that the participant was always the teacher, and the learner was one of Milgram’s confederates (pretending to be a real participant).

stanley milgram generator scale

The learner (a confederate called Mr. Wallace) was taken into a room and had electrodes attached to his arms, and the teacher and researcher went into a room next door that contained an electric shock generator and a row of switches marked from 15 volts (Slight Shock) to 375 volts (Danger: Severe Shock) to 450 volts (XXX).

The shocks in Stanley Milgram’s obedience experiments were not real. The “learners” were actors who were part of the experiment and did not actually receive any shocks.

However, the “teachers” (the real participants of the study) believed the shocks were real, which was crucial for the experiment to measure obedience to authority figures even when it involved causing harm to others.

Milgram’s Experiment (1963)

Aim

Milgram (1963) was interested in researching how far people would go in obeying an instruction if it involved harming another person.

Stanley Milgram was interested in how easily ordinary people could be influenced into committing atrocities, for example, Germans in WWII.

Procedure

Volunteers were recruited for a controlled experiment investigating “learning” (re: ethics: deception).

Participants were 40 males, aged between 20 and 50, whose jobs ranged from unskilled to professional, from the New Haven area. They were paid $4.50 for just turning up.

Milgram

At the beginning of the experiment, they were introduced to another participant, a confederate of the experimenter (Milgram).

They drew straws to determine their roles – learner or teacher – although this was fixed, and the confederate was always the learner. There was also an “experimenter” dressed in a gray lab coat, played by an actor (not Milgram).

Two rooms in the Yale Interaction Laboratory were used – one for the learner (with an electric chair) and another for the teacher and experimenter with an electric shock generator.

Milgram Obedience: Mr Wallace

The “learner” (Mr. Wallace) was strapped to a chair with electrodes.

After he has learned a list of word pairs given to him to learn, the “teacher” tests him by naming a word and asking the learner to recall its partner/pair from a list of four possible choices.

The teacher is told to administer an electric shock every time the learner makes a mistake, increasing the level of shock each time. There were 30 switches on the shock generator marked from 15 volts (slight shock) to 450 (danger – severe shock).

Milgram Obedience IV Variations

The learner gave mainly wrong answers (on purpose), and for each of these, the teacher gave him an electric shock. When the teacher refused to administer a shock, the experimenter was to give a series of orders/prods to ensure they continued.

There were four prods, and if one was not obeyed, then the experimenter (Mr. Williams) read out the next prod, and so on.

Prod 1 : Please continue.

Prod 2: The experiment requires you to continue.

Prod 3 : It is absolutely essential that you continue.

Prod 4 : You have no other choice but to continue.

These prods were to be used in order, and begun afresh for each new attempt at defiance (Milgram, 1974, p. 21). The experimenter also had two special prods available. These could be used as required by
the situation:

  1. Although the shocks may be painful, there is no permanent tissue damage, so please
    go on’ (ibid.)
  2. ‘Whether the learner likes it or not, you must go on until he has learned all the word
    pairs correctly. So please go on’ (ibid., p. 22).

Results

65% (two-thirds) of participants (i.e., teachers) continued to the highest level of 450 volts. All the participants continued to 300 volts.

Milgram did more than one experiment – he carried out 18 variations of his study. All he did was alter the situation (IV) to see how this affected obedience (DV).

Conclusion

The individual explanation for the behavior of the participants would be that it was something about them as people that caused them to obey, but a more realistic explanation is that the situation they were in influenced them and caused them to behave in the way that they did.

Some aspects of the situation that may have influenced their behavior include the formality of the location, the behavior of the experimenter, and the fact that it was an experiment for which they had volunteered and been paid.

Ordinary people are likely to follow orders given by an authority figure, even to the extent of killing an innocent human being. Obedience to authority is ingrained in us all from the way we are brought up.

People tend to obey orders from other people if they recognize their authority as morally right and/or legally based. This response to legitimate authority is learned in a variety of situations, for example in the family, school, and workplace.

Milgram summed up in the article “The Perils of Obedience” (Milgram 1974), writing:

“The legal and philosophic aspects of obedience are of enormous import, but they say very little about how most people behave in concrete situations.

I set up a simple experiment at Yale University to test how much pain an ordinary citizen would inflict on another person simply because he was ordered to by an experimental scientist.

Stark authority was pitted against the subjects’ [participants’] strongest moral imperatives against hurting others, and, with the subjects’ [participants’] ears ringing with the screams of the victims, authority won more often than not.

The extreme willingness of adults to go to almost any lengths on the command of an authority constitutes the chief finding of the study and the fact most urgently demanding explanation.”

Milgram’s Agency Theory

Milgram (1974) explained the behavior of his participants by suggesting that people have two states of behavior when they are in a social situation:

Milgram suggested that two things must be in place for a person to enter the agentic state:

  1. The person giving the orders is perceived as being qualified to direct other people’s behavior. That is, they are seen as legitimate.
  2. The person being ordered about is able to believe that the authority will accept responsibility for what happens.

According to Milgram, when in this agentic state, the participant in the obedience studies “defines himself in a social situation in a manner that renders him open to regulation by a person of higher status.

In this condition the individual no longer views himself as responsible for his own actions but defines himself as an instrument for carrying out the wishes of others” (Milgram, 1974, p. 134).

Agency theory says that people will obey an authority when they believe that the authority will take responsibility for the consequences of their actions. This is supported by some aspects of Milgram’s evidence.

For example, when participants were reminded that they had responsibility for their own actions, almost none of them were prepared to obey.

In contrast, many participants who were refusing to go on did so if the experimenter said that he would take responsibility.

“The behavior revealed in the experiments reported here is normal human behavior but revealed under conditions that show with particular clarity the danger to human survival inherent in our make-up.

And what is it we have seen? Not aggression, for there is no anger, vindictiveness, or hatred in those who shocked the victim….

Something far more dangerous is revealed: the capacity for man to abandon his humanity, indeed, the inevitability that he does so, as he merges his unique personality into larger institutional structures.”

Milgram Experiment Variations

The Milgram experiment was carried out many times whereby Milgram (1965) varied the basic procedure (changed the IV). By doing this Milgram could identify which factors affected obedience (the DV).

Obedience was measured by how many participants shocked to the maximum 450 volts (65% in the original study). Stanley Milgram conducted a total of 23 variations (also called conditions or experiments) of his original obedience study:

In total, 636 participants were tested in 18 variation studies conducted between 1961 and 1962 at Yale University.

Uniform

In the original baseline study – the experimenter wore a gray lab coat to symbolize his authority (a kind of uniform).

The lab coat worn by the experimenter in the original study served as a crucial symbol of scientific authority that increased obedience. The lab coat conveyed expertise and legitimacy, making participants see the experimenter as more credible and trustworthy.

Milgram carried out a variation in which the experimenter was called away because of a phone call right at the start of the procedure.

The role of the experimenter was then taken over by an ‘ordinary member of the public’ ( a confederate) in everyday clothes rather than a lab coat. The obedience level dropped to 20%.

Change of Location: The Mountain View Facility Study (1963, unpublished)

Milgram conducted this variation in a set of offices in a rundown building, claiming it was associated with “Research Associates of Bridgeport” rather than Yale.

The lab’s ordinary appearance was designed to test if Yale’s prestige encouraged obedience. Participants were led to believe that a private research firm experimented.

In this non-university setting, obedience rates dropped to 47.5% compared to 65% in the original Yale experiments. This suggests that the status of location affects obedience.

Private research firms are viewed as less prestigious than certain universities, which affects behavior. It is easier under these conditions to abandon the belief in the experimenter’s essential decency.

The impressive university setting reinforced the experimenter’s authority and conveyed an implicit approval of the research.

Milgram filmed this variation for his documentary Obedience, but did not publish the results in his academic papers. The study only came to wider light when archival materials, including his notes, films, and data, were studied by later researchers like Perry (2013) in the decades after Milgram’s death.

Two Teacher Condition

When participants could instruct an assistant (confederate) to press the switches, 92.5% shocked to the maximum of 450 volts.

Allowing the participant to instruct an assistant to press the shock switches diffused personal responsibility and likely reduced perceptions of causing direct harm.

By attributing the actions to the assistant rather than themselves, participants could more easily justify shocking to the maximum 450 volts, reflected in the 92.5% obedience rate.

When there is less personal responsibility, obedience increases. This relates to Milgram’s Agency Theory.

Touch Proximity Condition

The teacher had to force the learner’s hand down onto a shock plate when the learner refused to participate after 150 volts. Obedience fell to 30%.

Forcing the learner’s hand onto the shock plate after 150 volts physically connected the teacher to the consequences of their actions. This direct tactile feedback increased the teacher’s personal responsibility.

No longer shielded from the learner’s reactions, the proximity enabled participants to more clearly perceive the harm they were causing, reducing obedience to 30%. Physical distance and indirect actions in the original setup made it easier to rationalize obeying the experimenter.

The participant is no longer buffered/protected from seeing the consequences of their actions.

Social Support Condition

When the two confederates set an example of defiance by refusing to continue the shocks, especially early on at 150 volts, it permitted the real participant also to resist authority.

Two other participants (confederates) were also teachers but refused to obey. Confederate 1 stopped at 150 volts, and Confederate 2 stopped at 210 volts.

Their disobedience provided social proof that it was acceptable to disobey. This modeling of defiance lowered obedience to only 10% compared to 65% without such social support. It demonstrated that social modeling can validate challenging authority.

The presence of others who are seen to disobey the authority figure reduces the level of obedience to 10%.

Absent Experimenter Condition

It is easier to resist the orders from an authority figure if they are not close by. When the experimenter instructed and prompted the teacher by telephone from another room, obedience fell to 20.5%.

Many participants cheated and missed out on shocks or gave less voltage than ordered by the experimenter. The proximity of authority figures affects obedience.

The physical absence of the authority figure enabled participants to act more freely on their own moral inclinations rather than the experimenter’s commands. This highlighted the role of an authority’s direct presence in influencing behavior.

A key reason the obedience studies fascinate people is Milgram presented them as a scientific experiment, contrasting himself as an “empirically grounded scientist” compared to philosophers. He claimed he systematically varied factors to alter obedience rates.

However, recent scholarship using archival records shows Milgram’s account of standardizing the procedure was misleading. For example, he published a list of standardized prods the experimenter used when participants questioned continuing. Milgram said these were delivered uniformly in a firm but polite tone.

Analyzing audiotapes, Gibson (2013) found considerable variation from the published protocol – the prods differed across trials. The point is not that Milgram did poor science, but that the archival materials reveal the limitations of the textbook account of his “standardized” procedure.

The qualitative data like participant feedback, Milgram’s notes, and researchers’ actions provide a fuller, messier picture than the obedience studies’ “official” story. For psychology students, this shows how scientific reporting can polish findings in a way that strays from the less tidy reality.

Critical Evaluation

Inaccurate description of the prod methodology:

A key reason the obedience studies fascinate people is Milgram (1974) presented them as a scientific experiment, contrasting himself as an “empirically grounded scientist” compared to philosophers. He claimed he systematically varied factors to alter obedience rates.

However, recent scholarship using archival records shows Milgram’s account of standardizing the procedure was misleading. For example, he published a list of standardized prods the experimenter used when participants questioned continuing. Milgram said these were delivered uniformly in a firm but polite tone (Gibson, 2013; Perry, 2013; Russell, 2010).

Perry’s (2013) archival research revealed another discrepancy between Milgram’s published account and the actual events. Milgram claimed standardized prods were used when participants resisted, but Perry’s audiotape analysis showed the experimenter often improvised more coercive prods beyond the supposed script.

This off-script prodding varied between experiments and participants, and was especially prevalent with female participants where no gender obedience difference was found – suggesting the improvisation influenced results. Gibson (2013) and Russell (2009) corroborated the experimenter’s departures from the supposed fixed prods.

Prods were often combined or modified rather than used verbatim as published.

Analyzing audiotapes, Gibson (2013) found considerable variation from the published protocol – the prods differed across trials. The point is not that Milgram did poor science, but that the archival materials reveal the limitations of the textbook account of his “standardized” procedure.

The qualitative data like participant feedback, Milgram’s notes, and researchers’ actions provide a fuller, messier picture than the obedience studies’ “official” story. For psychology students, this shows how scientific reporting can polish findings in a way that strays from the less tidy reality.

Russell speculated the improvisation aimed to achieve outcomes the experimenter believed Milgram wanted. Milgram seemed to tacitly approve of the deviations by not correcting them when observing.

This raises significant issues around experimenter bias influencing results, lack of standardization compromising validity, and ethical problems with Milgram misrepresenting procedures.

Milgram’s experiment lacked external validity:

The Milgram studies were conducted in laboratory-type conditions, and we must ask if this tells us much about real-life situations.

We obey in a variety of real-life situations that are far more subtle than instructions to give people electric shocks, and it would be interesting to see what factors operate in everyday obedience. The sort of situation Milgram investigated would be more suited to a military context.

Orne and Holland (1968) accused Milgram’s study of lacking ‘experimental realism,”’ i.e.,” participants might not have believed the experimental set-up they found themselves in and knew the learner wasn’t receiving electric shocks.

“It’s more truthful to say that only half of the people who undertook the experiment fully believed it was real, and of those two-thirds disobeyed the experimenter,” observes Perry (p. 139).

Milgram’s sample was biased: